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Brand Mobile Help Center

Get started with Brand Mobile and get answers to your account questions. Get in-depth information on coverage, rates, device compatibility, account management and much more.

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Brand Mobile
285 Billerica Road, Chelmsford, Massachusetts,
United States, 01824

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Sorry!

We are unable to proceed due to technical issues. Please reach out to our Customer Success on chat, email reach@reachmobile.com or call (844-445-3665).

Check your device IMEI compatibility

0 /15
On most phones, dial *#06#
Having Trouble?
x
How to find IMEI number?
IOS
IOS

Go to Settings - General - About - IMEI

android
Andriod

Go to Settings - About Phone - Status - IMEI

image

Yay! This phone's a keeper.

Good news - your phone will work on our network. Before you activate, you also need to make sure your phone is unlocked. Contact the carrier or retailer you purchased from to confirm.

Try Again
image

Bummer! This phone isn't compatible.

It may be locked to a different carrier or could be a legacy model we don't support. You can try another device or purchase a new unlocked phone from Brand Wireless, no contract required.

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Try Again
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Phone compatibility check is currently unavailable

A member of our Customer Success Team
will get back to you within 24 hours.
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Check Compatibility
Let’s make sure your device is compatible with Brand Wireless.
0 /15
How to find IMEI number?
IOS
IOS

Go to Settings - General - About - IMEI

and
Andriod

Go to Settings - About Phone - Status - IMEI

img

Phone compatibility check is currently unavailable

A member of our Customer Success Team
will get back to you within 24 hours.
Some things are better with friends!
Your friend just gave you a credit. Enter your info below & we'll apply discount code at check out.
How it works
1. Sign up for service
Choose your new plan online and receive your new SIM in the mail. Then, simply download the Brand Wireless app to activate your service and join the movement!
2. Get a $20 credit
Yes, you read that right! Join Brand Wireless and get a $20 credit. All the details are described in the (not-so-fine-print) program terms.
3. Every plan helps connect someone in need
By signing up for a Brand Wirless plan, you're helping give mobile service to a woman or family in need somewhere in the world, every single month.
4. Share the love
As soon as you activate your service, you can start sharing Brand Wireless with your friends to earn additional $20 credit.
FAQ
When and how can I get my $20 credit?
Simple. Once your friend activates on Brand Wireless, the $20 credit will be added to your account immediately.
Will I get $20 credit every time I refer a friend?
Absolutely. Every time a friend activates on Brand Wireless, your Brand Wireless account will be credited with $20. For instance, if you have referred 3 of your friends to join Brand Wireless and all of them activate, then your Brand Wireless account will be credited with $20x3 = $60!
What can I use the credit for?
You can use the credit towards paying your monthly bill. For instance, if you have $40 in credit and your monthly bill is $35, then the credit will go towards paying your bill! The remaining amount of $5 will roll over to the next billing cycle.
Terms & Conditions
Standard referral program rules apply. To receive the offer credit of $20, your referrals must activate their service before {date}. Referrals are only valid for new Brand Wireless customers who open a Brand Wireless account.

Referrer will receive $20 credit after referral activates Brand Wireless service. Credit will be applied to the next invoicing cycle. For example, if your monthly service bill is $85, we will credit you for $20, leaving you responsible for paying the remainder. Referral credits cannot be combined; any additional referrals activated will credit $20 in the subsequent month.
We’ve applied a credit to your account. Your discount will be automatically applied at check out. Ready to get started?
First things first
Let’s make sure you’re in our service area.
Reach Mobile - coverage

Thank you for sharing your email!

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Hey! Join me on the Brand Wireless network
by signing up with '' and get your first month free!
Sample Bill
Savings
Hi There!
Here is your monthly statement for current billing cycle
img1
Your Plan
The Moderate 5GB
$45/Month
img2
Current bill
$45 $35
$10 Best Fit savings applied
You were charged for a less expensive plan You used less so we charged less. Pretty cool, right?
Img1
$20.00
All time Best Fit savings
  • June 30 $45.00
  • May 30 $45.00
  • April 30
    $10 Best Fit savings
    $45.00$35.00
  • March 30
    $10 Best Fit savings
    $45.00$35.00
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